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AI Receptionist for Veterinary Practices

HiClinic is veterinary software that helps clinics across Canada answer every call, fill open appointment slots, and keep pets on schedule for vaccines and wellness visits. Your team handles the care. HiClinic handles the calls, reminders, scheduling, and client communication behind the scenes, and it runs alongside the records system you already use.

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Be there when pet owners need you most.

A new puppy checkup, a vaccination booking, or a worried owner with a sick pet, every call matters. HiClinic's AI Receptionist answers inquiries instantly, shares information about your services, captures appointment requests, and books visits 24/7, so no client gives up and calls the clinic down the road.

Support Pet Owners Around The Clock

Answer common questions about appointments, vaccinations, wellness services, and clinic availability, even when your team is busy with patients.

Book More Appointments Automatically

Let pet owners schedule visits anytime without waiting on hold or calling back during office hours.

Keep pets healthy and your schedule full.

HiClinic automatically reminds pet owners about wellness visits, vaccination schedules, annual checkups, and preventative care, so pets stay protected and your practice keeps a steady flow of recurring bookings.

Increase Annual Wellness Visits

Remind pet owners when it's time for yearly exams and preventative care, before they forget and lapse.

Improve Vaccination Compliance

Keep pets protected with timely reminders for vaccinations, boosters, and follow-up treatments.

Run your veterinary clinic from one simple system

Manage client communication, bookings, recalls, and reviews without juggling five different tools. Unlike heavy veterinary software solutions that take weeks to learn, HiClinic is front-office software that connects to the records system you already run, so your team spends less time on admin and more time with patients.

One place for patient communication

Calls, texts, reminders, and appointment requests, all managed in one shared inbox.

Faster workflows for busy teams

Automate repetitive admin so your staff can focus on patients, not paperwork.

Fewer missed appointments

Automated reminders help pet owners remember visits and cut no-shows.

Designed for veterinary clinics

Built around wellness visits, vaccinations, follow-ups, and long-term patient care. It's veterinary practice software shaped to how Canadian clinics actually run their front desk.

Affordable and built to scale

Simple onboarding and flexible workflows make this affordable veterinary practice management software for Canadian clinics, whether you're a single-vet practice or a multi-doctor hospital.

Every patient opportunity,
Captured, Tracked, Booked

From first contact to follow-up, HiClinic helps Canadian veterinary clinics attract

more patients, stay organized, and grow without piling more work on the team.

Every unanswered call is a Pet Owner deciding what to do next.

The moment a call is missed, HiClinic texts the owner automatically so the conversation keeps going instead of ending at your voicemail.

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Patients are ready to book. Your team is already busy.

Let the AI answer questions, qualify new clients, and book appointments 24/7, even while your front desk is helping someone at the counter.

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Great care means nothing if nobody hears about it.

Automatically request reviews after appointments and turn happy pet owners into the Google reputation that brings new clients in.

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Most visitors leave with unanswered questions.

Give every website visitor an instant way to get answers, explore your services, and book, without waiting for a callback.

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Pets forget their Checkups. Your schedule pays for it.

Automatically remind owners when a vaccine or wellness visit is due, so you fill gaps and grow repeat visits without manual chasing.

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Client Conversations are scattered everywhere.

Manage calls, texts, web chats, and social messages in one place so nothing slips through the cracks.

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Booking shouldn't take a phone tag marathon.

Let pet owners book online whenever they're ready, cutting scheduling friction and freeing up your front desk.

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Leads disappear when nobody owns the follow-up.

Track every client from first inquiry to booked visit so your team always knows who needs attention next.

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You can't fix what you can't

see.

Track calls, bookings, conversions, and follow-ups in real time so the next decision is obvious.

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Works with the veterinary tools you already run

HiClinic is the growth and communication layer for your clinic, not another records system to migrate into. It works alongside your existing veterinary PMS or EMR, so you keep your medical records, charting, and billing where they are and add missed-call recovery, online booking, reviews, and pet recall on top.

If you run a mixed or equine practice and are searching for veterinary equine software in Canada, keep your clinical records and field workflows in a dedicated equine system such as Cassadol or HVMS. HiClinic sits in front of it, answering calls, booking owners, and automating reminders, the front-office work those clinical platforms don't focus on. HiClinic itself is built for companion and small-animal clinic communication, not equine charting, mobile field records, or breeding management.

Keep your records and billing in your current veterinary PMS or EMR.

Add client capture and growth with HiClinic's AI Receptionist, Talking Websites, and Patient Recall.

Month-to-month, no lock-in. Start, test, and scale at your own pace, with a 25% discount on annual plans.

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Frequently asked Questions

Everything your veterinary clinic needs to know before automating client communication with HiClinic.

How much does veterinary software cost in Canada?

Veterinary software price in Canada varies widely by what's included. Front-office and communication tools usually run from roughly $30 to $150 per month, while full clinical practice management systems cost more: equine-focused platforms like Cassadol start around $79 to $89 per user per month, and team systems like HVMS run a site license plus a per-vet fee. The total depends on your number of practitioners, whether medical records and billing are bundled, and any add-ons. HiClinic is billed month-to-month with a 25% discount on annual plans, and most clinics go live within 7 days. For HiClinic's current plan figures, see the pricing page or book a free demo for a quote based on your clinic size.

What is the best veterinary software in Canada?

The best veterinary software depends on the job you need done. For full clinical records, charting, and billing, Canadian clinics run dedicated systems like ezyVet, Digitail, or Provet Cloud, and equine practices use specialists like Cassadol or HVMS. For the front-office side, answering calls, booking online, collecting reviews, and recalling pets for wellness visits, HiClinic is built for Canadian clinics and works alongside those systems. Many practices pair a records platform with HiClinic so clients get answered and rebooked while patient data stays in one clinical tool.

Can HiClinic send vaccine and wellness reminders automatically?

Yes. HiClinic automatically reminds pet owners about vaccinations, annual exams, medication refills, and follow-up visits, so fewer pets fall off schedule.

Can pet owners book appointments online?

Yes. Owners can request and book appointments anytime without calling your front desk during busy hours.

Can our team manage texts and follow-ups in one place?

Yes. Staff can view conversations, replies, and all client communication from one shared inbox.

Will HiClinic actually help our veterinary clinic grow?

Better follow-ups and easier booking mean fewer missed appointments, happier pet owners, and more repeat visits over time.

Book a Free Demo

Available now

Book a Free Demo

Available now

Happy pets, Glowing reviews, and a fuller schedule

Pet owners talk. HiClinic helps your veterinary clinic turn great care into glowing reviews, fewer missed calls, and more repeat visits, all from one Canadian platform built for modern clinics.